Small business – home office I.T. support services

Computer motherboard

Small business owners or people working from home don’t usually have the help or support of an IT department. However, an IT failure or outage can have even greater impact for a sole trader or home worker as they don’t always have others to cover their work during an outage.

We have developed a support package to cater for those needs. We can provide remote assistance, prioritised on site repairs, cloud based secure backups for your data and advice about general IT issues.

Our packages start from £45 a month and include remote control assistance, on-site support, IT advice / help with choosing new equipment and discounts on our hourly rate for work outside the bundled hours.

EcoBasicPremium
IT system audit & reportNoYesYes
Remote PC support
per month
1 hour2 hours4 hours
Maximum number of
PCs covered
122
On site support per month *No30 mins1 hour
Technical advice or
buying assistance
via email via email via email
+ phone
Cloud based data backupNoYes 1 PCYes 2 PCs
Out of package hourly rate
discount
0%2.5%5%
Minimum Term2 months2 months2 months
Costs per month +VAT£45£70£95

*Bundled on site work is within a 25 mile radius of Devizes, Wiltshire. Travel time would be charged above that distance for on site work. Please contact us if you have an enquiry and we will work out a price for you.

Alternatively please contact us if you have something specific in mind. Our knowledge and experience, gained in many different environments, will enable us to develop an IT support offering that’s tailor-made for you.